Rudolph Logistik
Success Story

On October 1, 2016, the pilot phase began with the introduction of the vendor portal and the billing process in Lower Bavaria. It was possible to successfully adapt the special customer requirements to the portal and simplify the entire employee leasing process from the request to billing. Billing takes place in the following steps: compleet vendor receives a monthly Excel file with the respective clock-in times of the temporary workers used, which are uploaded to the vendor portal. All information on prices and conditions is also stored in the portal. compleet then calculates the invoice amounts based on the uploaded information and also takes into account equal-pay price jumps, surcharges and break times. From this, compleet generates a preview of the individual invoices and overviews of the cost centers. The finished invoice preview is then released for the staffing agencies to check. In the final step, the staffing agencies send the corresponding invoice document to the Rudolph Logistics Group. In addition to this service, compleet GmbH also supports the onboarding of staffing agencies. After a successful start in Lower Bavaria, compleet vendor was rolled out to all other locations throughout Germany. The central payroll process was then also extended to other locations.

There were also a few small stumbling blocks within the project, which were quickly eliminated by compleets individual vendor solutions. For example, the implementation was somewhat more complex, as previously only one master had been working with one system. Another small hurdle was that the time recording system was unable to export the data. The team sat down with the project managers at the Rudolph Logistics Group and the time recording provider and worked closely together to find a solution. The provider enabled an Excel/CSV export from its system. The data is now imported into compleet vendor with a single click.