Questions and answers

Our solutions are interface-capable and integrate seamlessly into your system landscape. The import and export interfaces to various systems ensure a continuous flow of information and data and save you manual data entry and the associated time and effort! We connect people and requirements - for better and more productive cooperation.

The data collected is stored on server systems in Germany or in another EU or EEA member state. The data is not transferred to third countries. Read more about this in our data protection guidelines.

Yes, your rollout manager will support you from the initial consultation to the go-live and the hypercare phase. Your contact person will also be happy to help you with any questions afterwards.

You can also contact our Customer Service team at any time, which is available from 8:00 to 17:00. You can contact our service team via the following e-mail address: service@compleet.com

No, no programming knowledge is required to use the software.

Multiposting or multi-channel posting (MCP) is a multiple placement. This means that a job advertisement is automatically published on several channels simultaneously with just one click.

The job advertisement is entered once, including design and content , and then transferred to a large number of job boards, metasearch engines and other networks via technical interfaces.

Our portfolio includes numerous relevant premium job boards such as Indeed, Joblift, Jobrapido, Neuvoo and StepStone.

The compleet Kanban board allows you to create up to 10 columns, which you can name and move individually. Each column represents a process step within the recruiting process. Incoming applications can be assigned to the corresponding column or process step depending on their status. As a result, the applicants are displayed on applicant cards in the Kanban board. This view shows the current status of the individual applicants in the recruiting process, how up-to-date the application is, whether the applicants are duplicates and whether they have agreed to the data protection declaration. With the filter function, applicants can be filtered and sorted across all columns as well as within the individual columns. By clicking on the applicant card in the Kanban board, you receive extensive information such as CV, master data, passport photo and the applicant's history and can leave notes, anonymize the profile or download the CV as a PDF, among many other functions. In addition, data in the applicant card can be managed by one user or by several users simultaneously. The qualification level can also be viewed, the responsible person can be noted and the applicant status can be managed. Once a work step has been completed, the applicant status can be adjusted and the applicant card can be moved to the corresponding column using drag-and-drop. These changes can also be made to several applicant cards at the same time using batch processing. Batch processing also supports the sending of a message to several applicants at the same time. Recruiters can also use intelligent functions to automatically set certain actions such as automatic responses, delayed rejections and deputy rules.

CV parsing is a systematic CV analysis, which is made up of the terms CV (curriculum vitae) and parsing (syntax analysis). CV parsing converts an applicant's CV into structured information. Our software analyzes the CV data, summarizes it and then creates an applicant profile based on it. This simplifies the processing of applicant data and increases transparency with regard to the applicant's qualifications. The CV parser of our software solution can read all common file formats such as PDF files, Word files or even images.

With the help of our matching technology, the time-to-hire can be reduced enormously. The algorithm not only helps to link occupations with each other, but also to match applicants' skill levels and abilities .

Thanks to our Talent Relationship Management (TRM), contact with interesting candidates is not just seen as a one-off point of contact, but is deliberately used in the long term. Consents are automatically requested and stored. Suitable talent can be found if required, automatically suggested and recruited directly.Such intelligent functions and automated processes helpyou to build your own long-term talent pipeline.

Various models can be selected for the setup. Your specifications and wishes define the period for the changeover - from a few days to several weeks.

VMS is the abbreviation for "Vendor Management System". This is a software solution for the management of external personnel deployment. A VMS can be used by the hirer itself or by an MSP or MV for several hirers. Flexibility, i.e. adaptability to individual, tailor-made processes and mapping of different process variants, therefore characterize modern VMS as well as efficient data structures and user-friendly workflows. The functional scope of a VMS should be modularly adaptable to the specific needs of the customer and, in addition to individual processes, e.g. procurement, selection, support and billing processes, also enable a holistic end-to-end solution. Accordingly, a VMS is a central platform for the management of selected suppliers and the creation of reports.

Today, an intelligent and customizable VMS is one of a company's indispensable software applications when it comes to monitoring and managing the deployment of temporary workers and freelancers.

In the personnel services industry, the "master vendor" (MV) model means that a company with personnel requirements (hirer) commissions a single personnel service provider (master) from among all its personnel service providers (lenders) to coordinate the entire employee leasing process.

The assignment is set out in a master agreement between the MA and the hirer. For the hirer, the MA is the "main supplier", i.e. the required personnel come from its own pool of employees. If this is not sufficient, other personnel service providers are involved as so-called co-suppliers.

As a rule, an MA is deployed on site at the hirer's premises (so-called on-site management) in order to be able to manage personnel requirements and all corresponding processes promptly and in the interests of the hirer.

The MA is the central point of contact for personnel coordination and the interface to co-suppliers. Therefore, he also takes on all administrative or organizational tasks in compliance with the legal and/or internal requirements of the hirer: Depending on the desired level of service, this includes qualifying the co-suppliers, forwarding vacancies to the co-suppliers, pre-selecting incoming candidate proposals and drawing up assignment-related transfer contracts as well as managing the transfer until the end of the transfer. Some MAs also bundle the monthly billing of services between the hirer and all hirers in the form of collective billing, whereby different variants have been established in practice for this process in particular.

In addition to the legally compliant implementation of employee leasing, the aim of this business model is to relieve the hirer as much as possible.

In addition to the 'wet' signature, the qualified electronic signature (QES) in accordance with the eIDAS standard is currently the only legally secure way to digitally sign an employee leasing agreement (AÜV) (Section 12 (1) sentence 1 AÜG in conjunction with Sections 126, 126a BGB). From January 1, 2025, however, the Bureaucracy Relief Act IV (BEG IV) will abolish the previous written form requirement, so that AÜVs can also be concluded in text form, e.g. with a simple digital signature.

compleet vendor offers the qualified electronic signature (QES) as an optional bookable add-on in order to continue to guarantee the highest possible legal security. The contract can be created and signed quickly and easily - without having to download the contract or upload it to an external signature provider.

The previously complex steps such as searching for and entering recipient addresses are no longer necessary. With the seamless QES solution in compleet vendor, you can optimize the previously time-consuming process of signing contracts and make it more efficient.

How is a qualified electronic signature (QES) created? In Germany and Europe, a qualified electronic signature (QES) must be created by an authorized signatory via a qualified trust service provider (trust center). Secure proof of the person's identity (identification procedure) is required before the signature can be created.

Since 01.01.2025, you can alternatively use the simple digital signature, which does not require prior identification and is integrated into your compleet vendor account.

Time recording is possible via portal, terminal, app or telephone.

Portal: Employees can log in conveniently via the portal with their access data and record their times.

App: Your employees can use the Employee Self Service App mycompleet to enter and record their times manually, similar to the portal. Here too, the employee must log in to the app with their access data.

In addition to entering times manually, time recording via QR code is also possible. An individual QR code is stored in the app for employees, which they can use to conveniently clock in and out by scanning.

Terminal: Here, each employee receives a transponder which they scan at the terminal to record their working hours.

All you need to use compleet workforce is an internet-enabled device with an up-to-date browser. The application is web-based and can be used without additional software installation.

A smartphone with Internet access is required for mobile time recording. Alternatively, time recording can be carried out via stationary terminals. In this case, we provide configured hardware for time and access solutions.

An end device such as a smartphone is required for time recording via the app or the portal.

We supply our own high-quality hardware for your access control system and install it securely and to high quality standards on your premises. Our hardware can be flexibly integrated into your infrastructure.

Setting up the software takes at least 2 weeks and depends on the size and requirements (hardware, data collection, etc.) of your company.

Our software can be used in German, English and French.

The Employee Self Service App mycompleet is available in German, English, French, Spanish, Polish, Italian and Turkish.

Yes, we regularly offer various training courses for our Workforce solution. These also include individual webinars and training courses for various end users.

Our app is compatible with Android and iOS devices.